A very good question to ask that wonderful Realtor in your home -- you know, the one from all the brochures and videos with the great voice and very wide smile, the "team" leader -- is this: Will I be working with you all the way through after I've signed the listing?
One of the most common complaints I hear from people who hire a Realtor from a real estate team is that the persuasive front person from the team who they really liked disappeared from view after they listed their home. From that point on, the seller got assistants or other Realtors from the team but never the person who they bonded with in the first place. Some even discovered that the Realtor they thought they hired spends a good part of the year living somewhere else.
True story, a woman from my gym had gone through a rough break up and was in what she referred to as her man-hating stage. (She's a wonderful gal and is once again in love!) Anyway, she was quite drawn to work with a female Realtor with a gentle way about her that was working on a team. She agreed to let this woman sell her home. When the day came for listing documents to be signed a strapping man with 5-o'clock shadow was on her doorstep with the paperwork and measuring tape! She went through with the listing; but it was the last time she used a team.
Really rather like expecting George Clooney to show up for a date but having one of his sidekicks fill the slot instead....after you shaved your legs and everything...but I digress!
We have some great teams in this area, don't get me wrong. But, you really need to know what you're getting into. Do you want to have a Realtor from start to finish that knows you and is with you at each stage or would you prefer a larger, corporate type experience involving several people in an office?
When I go to a car dealership, one of the things I look for is someone who I can get to know and chat with when I bring my ride back in for servicing, or if I'm thinking about trading it in. I don't enjoy feeling like a faceless consumer, or a number. I want to build a lasting connection. I want my salesperson to know who I am when I call. I want them to remember what they sold me. I want them to know what I'm looking for next. I want to know I can recommend them to friends. I want to know they're there if something goes wrong. I want to know that they are my staunch ally and advocate all the way. That's the way I roll.
In my experience having these kind of connections serves me so very well -- in all fields. It is the kind of experience I want my clients to have. Personal, unique, one on one, direct, authentic and enduring.
If I've signed on with George Clooney, I want him and only him all the way!
One of the most common complaints I hear from people who hire a Realtor from a real estate team is that the persuasive front person from the team who they really liked disappeared from view after they listed their home. From that point on, the seller got assistants or other Realtors from the team but never the person who they bonded with in the first place. Some even discovered that the Realtor they thought they hired spends a good part of the year living somewhere else.
True story, a woman from my gym had gone through a rough break up and was in what she referred to as her man-hating stage. (She's a wonderful gal and is once again in love!) Anyway, she was quite drawn to work with a female Realtor with a gentle way about her that was working on a team. She agreed to let this woman sell her home. When the day came for listing documents to be signed a strapping man with 5-o'clock shadow was on her doorstep with the paperwork and measuring tape! She went through with the listing; but it was the last time she used a team.
Really rather like expecting George Clooney to show up for a date but having one of his sidekicks fill the slot instead....after you shaved your legs and everything...but I digress!
We have some great teams in this area, don't get me wrong. But, you really need to know what you're getting into. Do you want to have a Realtor from start to finish that knows you and is with you at each stage or would you prefer a larger, corporate type experience involving several people in an office?
When I go to a car dealership, one of the things I look for is someone who I can get to know and chat with when I bring my ride back in for servicing, or if I'm thinking about trading it in. I don't enjoy feeling like a faceless consumer, or a number. I want to build a lasting connection. I want my salesperson to know who I am when I call. I want them to remember what they sold me. I want them to know what I'm looking for next. I want to know I can recommend them to friends. I want to know they're there if something goes wrong. I want to know that they are my staunch ally and advocate all the way. That's the way I roll.
In my experience having these kind of connections serves me so very well -- in all fields. It is the kind of experience I want my clients to have. Personal, unique, one on one, direct, authentic and enduring.
If I've signed on with George Clooney, I want him and only him all the way!
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