Dear Jimmy Pattison and all like minded banks and businesses,
Kindly take your self service mentality and shove it! No, thank you, I don't want to go to my little local grocery store and have the privilege of paying full price AND checking myself out and doing my own bagging. Thanks just the same.
Thank you RBC for the privilege of doing all my own banking through the machine AND being charged for the privilege. What's that you say? Get me on online banking? Oh, guess I'm causing wear and tear on your bank floors and you would prefer not to see me? But the charges remain. Gee, thanks.
Locally here is my advice to each and every godforsaken-no-service option in the entire North Okanagan. Go to Fisher's Hardware (no, I don't own shares)! Walk in and get a refresher course in what customer service and satisfaction looks like.
Newsflash: customers love service, they love knowledgeable people and they like being out and about seeing their neighbours and clients not stuck in some lonely home office doing all their self service banking, investments, insurance, shopping and self diagnosing illness.
We are enriched by interactions with warm bodies and bright smiles of those we share the town with. We learn from one another and hear great ideas. The isolation of self service is disgusting.
And, to anyone sharing the real estate world with me...don't you dare give half-assed service while taking a healthy commission. And to any buyers or sellers if you're going to work with a half -assed model you may as well do it yourself.
Come on people. Let's ask for excellence in the workplace and offer it in return. Let's not be in such a hurry to run back to our shelters and view the world through a computer monitor.
Let's hear it for the businesses that support the community, each other, their customers and never ever flake out to the dud models of little value.
Kindly take your self service mentality and shove it! No, thank you, I don't want to go to my little local grocery store and have the privilege of paying full price AND checking myself out and doing my own bagging. Thanks just the same.
Thank you RBC for the privilege of doing all my own banking through the machine AND being charged for the privilege. What's that you say? Get me on online banking? Oh, guess I'm causing wear and tear on your bank floors and you would prefer not to see me? But the charges remain. Gee, thanks.
Locally here is my advice to each and every godforsaken-no-service option in the entire North Okanagan. Go to Fisher's Hardware (no, I don't own shares)! Walk in and get a refresher course in what customer service and satisfaction looks like.
Newsflash: customers love service, they love knowledgeable people and they like being out and about seeing their neighbours and clients not stuck in some lonely home office doing all their self service banking, investments, insurance, shopping and self diagnosing illness.
We are enriched by interactions with warm bodies and bright smiles of those we share the town with. We learn from one another and hear great ideas. The isolation of self service is disgusting.
And, to anyone sharing the real estate world with me...don't you dare give half-assed service while taking a healthy commission. And to any buyers or sellers if you're going to work with a half -assed model you may as well do it yourself.
Come on people. Let's ask for excellence in the workplace and offer it in return. Let's not be in such a hurry to run back to our shelters and view the world through a computer monitor.
Let's hear it for the businesses that support the community, each other, their customers and never ever flake out to the dud models of little value.
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