Monday, February 27, 2012

If you have to eat a frog, there's no sense in staring at it all day.

"If you have to eat a frog, there's no sense in staring at it all day."  This was a great line Floyd Wickman used in a real estate training course I took along the way entitled "Sweat Hogs!"  He was referring to tackling the unpleasant aspects of our lives that need to be dealt with -- the awkward phone call, telling someone bad news, dealing with unwieldy situations and the like.  His point, of course, is that you're better off doing first what is otherwise just going to overshadow your thoughts anyway.

I don't think any sane person likes to be the bearer of bad news.  (I cannot imagine what doctors go through on this score...)  It is hard to tell someone that their home sale collapsed or that the home they wanted got scooped up by a faster buyer.  It's hard to say an inspection revealed foundation damage or that there is evidence of a grow up; it's hard to let someone know you've discovered a lien on their title.  It's hard to ask for yet another price reduction to get someones home sold...but these big jagged pills we have to swallow are part of the job.  The best we can do is to deliver bad news clearly, kindly and patiently.

In the forewarned is forearmed category in preliminary talks a great Realtor will often go over possible stresses.  But, it's impossible to imagine all the situations that might arise when buying or selling a home.

It is true that it is best to deal with the least pleasant tasks first and clear our heads for other responsibilities of the day.  It is not fair to anyone to procrastinate (okay, you don't break the news on Christmas or birthdays!).   The sooner the issue is tackled, the sooner we can work on a course of action to move forward.

Most importantly in bold caps when delivering bad news should be the news that "I'M HERE TO HELP!"  You don't have to deal with this on your own!  So it is also VERY IMPORTANT that you don't shoot the messenger!  Otherwise...who is gonna help?

As long as you stick together with your Realtor the bad news will pass and a success story will form!  Hang in there.  Keep breathing, it will all work out fine in the end.

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